Frequently Asked Questions

Whether you’re seeking information about our physical therapy treatment approaches, appointment scheduling, insurance coverage, or specialized programs, we’re here to provide clarity and support. Explore our frequently asked questions to gain a deeper understanding of how our expert team at PREP Performance Center can help you achieve your wellness and performance goals.

1. What types of physical therapy do you offer?

At PREP Performance Center, we specialize in sports injury rehabilitation, post-surgical recovery, manual therapy, and performance enhancement. Our expert therapists tailor treatments to meet your unique needs—whether you’re an athlete, recovering from surgery, or managing a chronic condition. We focus on reducing pain, increasing mobility, and enhancing your quality of life through a variety of techniques, including exercise, manual therapy, ultrasound, and electrical stimulation.

2. Do I need a referral from a doctor to start physical therapy?

In many cases, you don’t need a referral to begin treatment at PREP Performance Center. However, this can vary depending on your insurance, so it’s always a good idea to check with your provider or give us a call at (773) 904-9887 and we can help guide you.

3. How can physical therapy help with sports injuries?

Physical therapy helps reduce pain, improve strength, and restore movement after a sports injury. Our team will create a personalized recovery plan to get you back to doing what you love, whether it’s running, lifting, or playing your favorite sport. You can view our various Specialty Programs or download our free Sports Injuries Guide E-Book to learn more.

4. What should I expect during my first visit?

During your physical therapy session, you can expect to work one-on-one with a licensed physical therapist who will assess your needs and develop a personalized treatment plan. Your therapist will guide you through exercises and other techniques designed to help you reduce pain, increase mobility, and improve your overall physical function.

5. When are you open?

PREP Performance Center is open Monday to Thursday from 7am – 7pm, Friday 7am – 3:30pm, and Saturday 8am – 12pm. We are closed on Sundays. You can conveniently request an appointment online anytime. We are located at 4020 N. Rockwell Street in Chicago (just behind Anytime Fitness).

6. What insurance do you accept?

We accept most major insurance plans. If your plan is not listed below, or you prefer to pay privately, please give us a call at (773) 904-9887.

In Network:

Blue Cross Blue Shield (PPO)
Medicare

Out of Network:

Aetna
Cigna
Golden Rule
Humana
United Healthcare

7. How long will it take to recover from my injury?

The duration of physical therapy can vary depending on the nature and severity of your condition, as well as your individual goals and needs. At our clinic, we take a personalized approach to physical therapy, meaning we create a treatment plan tailored specifically to you and your goals. Some people may need just a few weeks, while others may take several months. At PREP, we work with you to set realistic goals and track your progress every step of the way.

8. How often should I be stretching to avoid injury?

We recommend stretching daily, especially before and after physical activity. Regular stretching can help improve flexibility, reduce stiffness, and lower your risk of injury. Our therapists can guide you on proper stretching techniques for your needs.

9. Can physical therapy help with chronic pain?

Yes! Physical therapy can be incredibly effective in managing chronic pain by improving mobility, strength, and posture. Our therapists use a combination of manual therapy, exercises, and modalities to reduce pain and improve your quality of life.

10. Do you work with athletes of all levels?

Absolutely! Whether you’re a weekend warrior, high school athlete, or professional competitor, PREP Performance Center has experience working with athletes of all skill levels. We’ll develop a program that fits your sport, goals, and fitness level. Some of our programs include:

Say Goodbye to Pain and Get Back to the Life you Love!

Get back to living pain-free with physical therapy – Your Path to a healthier, happier you! Visit PREP Performance Physical Therapy Center at 4020 N Rockwell Street in Chicago today!